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Covid-19 Safeguarding Addendum: Please find an update to our safeguarding Policy below

Catch22’s approach to safeguarding all of our learners is founded in the nature of our relationships. We prioritise assessing and managing the needs of our learners and have a dynamic approach to identification, assessment and response to risk.

The school aims to ensure that:

  • Appropriate action is taken in a timely manner to safeguard and promote children’s welfare
  • All staff are aware of their statutory responsibilities with respect to safeguarding
  • Staff are properly trained in recognising and reporting safeguarding issues


What to do if you have any concerns

​As a parent, carer or member of our community you may become concerned about the health, safety and welfare of a child who attends Catch22 Include PPP, Freston Road or Catch22 Include PPP, The Phoenix Centre.

​You should contact the school and ask to speak to one of the Designated Safeguarding Leads (DSLs) if you are;

  • concerned that a child is not safe
  • concerned that a child may not be safe
  • think a child might be being abused

​During school hours (8:00am to 4:30pm) you should either phone;

Freston Road: 0203 5829351

The Phoenix Centre: 02035829356

Or email;

Freston Road:

The Phoenix Centre: 


If you would like to report a safeguarding concern please use this link


If you have serious concerns because you think that a child might be being abused (physical abuse, emotional abuse, sexual abuse or neglect) you should contact the Children’s Services Department at Council.

During office hours (8.30am to 5.00pm) you should contact Children’s Services in both our boroughs either by phone on;


Ealing: 020 8825 8000 / Royal Borough of Kensington and Chelsea: 020 7361 3013




Or by email;



Royal Borough of Kensington and Chelsea:


At all other times you should contact the Out of Hours Service:


Ealing: (020) 8825 5000

Royal Borough of Kensington and Chelsea: 020 7373 2227


For all emergency situations please call 999. Should a person be a victim of this crime, our advice is to report it immediately to police.



DSL (Designated Safeguarding Lead)


Catch22 Include PPP, Freston Road

Catch22 Include PPP, The Phoenix Centre

Milek Jivens, DSL

0203 5897629

Tamme Chapman, DSL



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